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Contact support

How can we help?

Send us a message with a photo or video and we'll get back to you. If something's missing from your kit or a step isn't working, this is the fastest way to reach the DIY support team.

Your details

We only use this to credit you and follow up — never shared publicly.

Photos & video

Send as many photos as you like (up to 50) — we optimise them automatically. Short videos work too (under 4MB each). HEIC, JPG, PNG, MP4, MOV all work.